Customer Care +84.989200119 / 915178593 / 0989200116
Tel: +84 43 9413748
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BOOKING GUIDE: SEARCH-SELECT-BOOK-DEPOSIT-CONFIRM

How To Book With Us?
We make your online reservation extremely satisfying, comfortable and without apprehension over your security, privacy and concern about online reservations.

Deposits & Payment Policy
Deposit of $100 (USD) per person is required upon confirmation of booking tour. You have peace of mind until 2 months before departure dates. At that point, we would require full prepayment only 60 days before departure for all services by money transfer or credit card payment with all bank transfer charges/ fees to be paid by the client.

The bank account name: LAC VIET TRAVEL & TRADING Company Limited
The bank name: Techcombank, Hanoi Branch
The bank branch: Hanoi Branch
The account Number: 11120961550022
Bank Swift Code: VTCBVNVX
The bank address: 15 Dao Duy Tu, Hoan Kiem , Hanoi , Vietnam
Website: www.techcombank.com.vn

All the tour packages on this website operate on a pre-payment basis. Payment can be made either using a major credit card at 2.75% credit card fee (Visa, Master card only) or 4% for American Express Credit Card. We accept payment by credit card online or offline at your convenience.

After receiving your payment, we will issue you the hotel voucher and/or final confirmation itinerary, which can be sent to you by fax or e-mail.

Booking Amendment
Flexibility is our strongest point. You can amend your booking when it is made. Just contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. This e-mail address is being protected from spam bots. You need JavaScript enabled to view it with your booking number. Our reservations team is glad to amend your booking accordingly.

Cancellation Policy
NON REFUNDABLE deposit of 10 USD for hotels, air ticket booking upon services confirmation / US$ 100 upon tours services confirmation

Cancellations will be charged as follows:
+ 60 days before arrival: No cancellation charge. We Guarantee 100% Money Back.
+ 30-59 days before arrival: 5% cancellation charge.
+ 15-29 days before arrival: 10%
+ 8-14 days before arrival: 40%
+ 7 days before arrival: 100 %
+ No show: 100%

Refund of Unused Services
Non refundable deposit and banking service fee will be forfeited in all cancellation cases

Liability
Lac Viet Travel and Trading Co., Ltd. is not responsible for any loss, injury or damage sustained by passengers. Additional expenses incurred due to delays, accidents, natural disaster, political actions and unrest must be borne by the passengers. Passengers are required to have full travel insurance.

Airline schedules and local conditions may affect accommodation and itineraries. Should this occur, Lac Viet Travel and Trading Co., Ltd will endeavor to substitute a suitable arrangement of similar value. Participation on any tours implies full agreement to the above conditions by all parties involved.

Passport and Entry Visa
Your passport must be valid for at least six months following your entry date to your travel destination.
It is your responsibility to ensure that you are in possession of a valid passport and visa and all travel documents are valid for travel.

Travel Insurance
Travel insurance is not included in your tour price. It is the passenger's responsibility to verify whether his/her local health insurance carrier provides coverage while traveling. Please contact your insurance carrier for details.
Lac Viet Travel and Trading Co., Ltd strongly advises that you purchase a comprehensive travel insurance policy to cover all aspects of your tour: the loss of deposits through cancellation, lost of baggage and personal items, personal injury and death. A waiver must be signed if insurance is declined.
If you wish to speak to us, please call our Reservation Center at +84 43 9413748 /49 /50 and live chat during our business office hours.

Hotlines 24 hours/7 days Customer Support +84.989 200 119  Ms Ly or +84 989 200 116 Mr Len